Tuesday, March 3, 2009

CSM module and a 7613 woes...or fun it depends

So i tried to bring a csm/csg module up on another chassis. All modules, including the Supervisor Engine (if you have redundant Supervisor Engines),
support online insertion and removal (OIR). You can add, replace, or remove modules without interrupting the system power or causing other software
or interfaces to shut down. So no worries there. the colors changed as expected on the LED....then went off........

SUP1234#sh module 13
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
13 4 Content Services Gateway WS-SVC-CSG-1 SAD094906MP

Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
13 0013.c39f.1270 to 0013.c39f.1277 1.5 Unknown Unknown PwrDown

Mod Online Diag Status
---- -------------------
13 Not Applicable


so from the above we can tell there's a problem. Hopefully not too serious.

SUP1234#hw-module module 13 reset
Proceed with reload of module?[confirm]
% module 13 is operationally off (Module Failed SCP dnld)

I only ever had this SCP dnld issue with MWAMS never a CSG/CSM module. I cant even trace back to a bug showing this as a problem...YET.
I tried to power it up manually:

SUP1234#conf t
Enter configuration commands, one per line. End with CNTL/Z.
SUP1234(config)#power enable module 13

still not shows up as failed SCP dnld....
so resetting the module with hw-module module 13 reset and power enable module 13 both fail to power up my module.
If this were an MWAM i'd assume something buggy, but this is a new module, granted the hardware is a bit newer than the other csg's..

Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 000f.342c.5318 to 000f.342c.531f 1.4 3.1(3)C7(7) Ok
2 0011.93b4.5698 to 0011.93b4.569f 1.4 3.1(3)C7(7) Ok
3 0011.5c81.1e6c to 0011.5c81.1e9b 6.1 6.3(1) 8.5(0.46)RFW Ok
4 0011.5c81.157c to 0011.5c81.15ab 6.1 6.3(1) 8.5(0.46)RFW Ok
5 0001.c9dd.0f5e to 0001.c9dd.0f65 1.4 3.1(3)C7(7) Ok
6 0002.fcc1.f844 to 0002.fcc1.f84b 1.4 3.1(3)C7(7) Ok
7 0016.46f9.0c58 to 0016.46f9.0c5b 5.3 8.4(2) 12.2(18)SXF7 Ok
8 0016.c85e.a958 to 0016.c85e.a95b 5.3 8.4(2) 12.2(18)SXF7 Ok
9 0001.c9de.32a0 to 0001.c9de.32a7 1.7 3.1(8) Ok
10 001b.53bc.b038 to 001b.53bc.b03f 6.1 7.2(1) 2.1(3.0) Ok
11 0011.92b7.c748 to 0011.92b7.c74f 4.0 7.2(1) 2.1(3.0) Ok
12 001d.70c4.fc14 to 001d.70c4.fc43 3.0 12.2(18r)S1 12.2(18)SXF7 Ok
13 0013.c39f.1270 to 0013.c39f.1277 1.5 Unknown Unknown PwrDown

so check power:
I have enough power....and its the only one not working....Im out of slots on the chassis so I can't move it around....grrrr.....
I'll move it to a different chassis and see....maybe the module got 'corrupt' while being moved from one chassis to another ( i had it somewhere else before) and wanted to spice up my afternoon.

anyone have a clue on this one? id be interested.

11 comments:

  1. So, did you solve the problem already? I'm having something similar...

    ReplyDelete
  2. me too :((
    fuck pajooheshgah

    ReplyDelete
  3. hi,

    I am having the same problem:

    *Feb 24 15:17:42: %ONLINE-SP-6-TIMER: Module 6, Proc. 0. Failed to bring online because of timer event
    *Feb 24 15:17:42: %C6KPWR-SP-4-DISABLED: power to module in slot 6 set off (Module Failed SCP dnld)

    Any clue?

    ReplyDelete
  4. I've also had three reboots (in a month) of a CSM-S running 2.1(11) with a Sup 720 running 12.2(18)SXF16


    May 25 11:27:10.735 EDT: %C6KPWR-SP-4-DISABLED: power to module in slot 7 set off (Module Failed SCP dnld)

    Cisco TAC is still analyzing logs/traces. Are you running your CSM in bridged or routed mode?

    ReplyDelete
  5. Hi,

    did you managed to fix this problem.
    Just got the same one couple of hours ago.

    ReplyDelete
  6. Yes I fixed it by ensuring uniform code on all the modules:

    SUP720>sh mod
    Mod Ports Card Type Model Serial No.
    --- ----- -------------------------------------- ------------------ -----------
    1 4 Content Services Gateway WS-SVC-CSG-1 SAD080805SL
    2 4 Content Services Gateway WS-SVC-CSG-1 SAD083409VW
    3 48 SFM-capable 48-port 10/100 Mbps RJ45 WS-X6548-RJ-45 SAL082802EU
    4 48 SFM-capable 48-port 10/100 Mbps RJ45 WS-X6548-RJ-45 SAL0827B8MU
    5 4 Content Services Gateway WS-SVC-CSG-1 SAD08290BHP
    6 4 Content Services Gateway WS-SVC-CSG-1 SAD0747061V
    7 2 Supervisor Engine 720 (Active) WS-SUP720-3BXL SAL1103E4KW
    8 2 Supervisor Engine 720 (Hot) WS-SUP720-3BXL SAL1121P8SR
    9 4 Content Services Gateway WS-SVC-CSG-1 SAD0727006N
    10 3 MWAM Module WS-SVC-MWAM-1 SAD0829075T
    11 3 MWAM Module WS-SVC-MWAM-1 SAD081203HN
    12 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1231Z8P6
    13 4 Content Services Gateway WS-SVC-CSG-1 SAD084200YF

    Mod MAC addresses Hw Fw Sw Status
    --- ---------------------------------- ------ ------------ ------------ -------
    1 000f.342c.5318 to 000f.342c.531f 1.4 3.1(3)C7(10) Ok
    2 0011.93b4.5698 to 0011.93b4.569f 1.4 3.1(3)C7(10) Ok
    3 0011.5c81.1e6c to 0011.5c81.1e9b 6.1 6.3(1) 8.5(0.46)RFW Ok
    4 0011.5c81.157c to 0011.5c81.15ab 6.1 6.3(1) 8.5(0.46)RFW Ok
    5 0001.c9dd.0f5e to 0001.c9dd.0f65 1.4 3.1(3)C7(10) Ok
    6 0002.fcc1.f844 to 0002.fcc1.f84b 1.4 3.1(3)C7(10) Ok
    7 0016.46f9.0c58 to 0016.46f9.0c5b 5.3 8.4(2) 12.2(18)SXF1 Ok
    8 0016.c85e.a958 to 0016.c85e.a95b 5.3 8.4(2) 12.2(18)SXF1 Ok
    9 000d.29d1.7570 to 000d.29d1.7577 1.4 3.1(3)C7(10) Ok
    10 0011.92b7.cb10 to 0011.92b7.cb17 4.0 7.2(1) 2.1(1.1) Ok
    11 0011.92b7.c748 to 0011.92b7.c74f 4.0 7.2(1) 2.1(3.0) Ok
    12 001d.70c4.fc14 to 001d.70c4.fc43 3.0 12.2(18r)S1 12.2(18)SXF1 Ok
    13 0012.4381.1be8 to 0012.4381.1bef 1.4 3.1(3)C7(10) Ok

    Mod Sub-Module Model Serial Hw Status
    ---- --------------------------- ------------------ ----------- ------- -------
    7 Policy Feature Card 3 WS-F6K-PFC3BXL SAL1104EZV8 1.8 Ok
    7 MSFC3 Daughterboard WS-SUP720 SAL1101CZZZ 2.6 Ok
    8 Policy Feature Card 3 WS-F6K-PFC3BXL SAL1120P31L 1.8 Ok
    8 MSFC3 Daughterboard WS-SUP720 SAL1120P078 2.6 Ok
    12 Centralized Forwarding Card WS-F6700-CFC SAL1228WZJ6 4.1 Ok

    Mod Online Diag Status
    ---- -------------------
    1 Pass
    2 Pass
    3 Pass
    4 Pass
    5 Pass
    6 Pass
    7 Pass
    8 Pass
    9 Pass
    10 Pass
    11 Pass
    12 Pass
    13 Pass

    ReplyDelete
  7. So how did you ensure uniform code on all modules?

    ReplyDelete
  8. Yes, if you could tell us the process, it would be much appreciated.

    ReplyDelete
  9. FUCK Cisco, I have 7 x 6509 with Supervisor Engine 720 10GE and i have same problems witch this shits!!!!!!

    ReplyDelete
  10. please share how you fix it

    ReplyDelete